Industries · Travel operators

Bookings that confirm themselves, even with suppliers that have no API.

Partners send bookings by API, but many suppliers still confirm by LINE or phone. We build the operation that chases confirmations in their language, issues vouchers and reconciles invoices, leaving ops staff only the exceptions.

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Demo

Watch a booking confirmed with a supplier over LINE.

saangai · Booking ops · Example Tours

Step 1 of 6 · Received over the partner's API

New booking from a partner

Product
Chao Phraya dinner cruise
Date
Sat 18 Oct · 2 adults
Special request
Window table, anniversary
Confirm within
24 hours

Workflows we build

  • 01

    Booking intake

    Partner and direct bookings in one queue, with SLAs attached.

  • 02

    Supplier confirmation

    LINE, email or phone, in Thai, using the channel that works for each supplier.

  • 03

    Vouchers and updates

    Vouchers issued from the confirmation, customers told in their language.

  • 04

    Reconciliation

    Supplier invoices matched to bookings, and exceptions surfaced.

From our work

Work in this industry is shared on request, under NDA.

Questions

Our suppliers are small. Will this work?

That is what it is for: the system confirms the way each supplier already prefers.

What about cancellations and changes?

They run through the same pipeline, with a person approving anything that costs money.

Can it handle several languages?

Yes. Customers and suppliers are each written to in their own language.

Tell us which workflow hurts most.

A 30-minute call. We will ask how the work runs today and tell you honestly whether a system would help.

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