Industries · Clinics
Every patient message answered, every follow-up kept.
Patients write on LINE at all hours, front desks juggle diaries and forms, and follow-ups depend on someone remembering. We build the flow that handles the routine and passes clinical questions to clinicians.
Demo
Watch a LINE message become a prepared, followed-up visit.
saangai · Patient flow · Example Clinic
Demo dataStep 1 of 6 · After hours · answered at once
New LINE message
New patient · LINE
Hi, I've had back pain for two weeks. Can I book physio on Saturday?
Of course. Three quick questions about the pain first.
Activity
- 20:47 · Message inLINE message from a new patient
Workflows we build
- 01
LINE intake and triage
Answered at once, triaged on your protocol, red flags to staff.
- 02
Booking from the real diary
Patients pick from actual openings, with no back-and-forth.
- 03
Forms and consent
Health history and PDPA consent completed before arrival.
- 04
Billing and follow-up
Receipts, home programmes and reminders sent without a to-do list.
From our work
Work in this industry is shared on request, under NDA.
Questions
Does the system give medical advice?
No. It collects and organises information. Clinical decisions stay with your clinicians.
How is patient data handled?
Designed around PDPA from the start: consent recorded, access limited, data kept where you decide.
Will it work with our booking system?
We connect to what you use where it allows, and build a light diary where it does not.
Tell us which workflow hurts most.
A 30-minute call. We will ask how the work runs today and tell you honestly whether a system would help.